This page explains how to delete your account in Beamfy, the app published by AtaForge Inc., and what happens to your data.
Delete your account in the app
- Open Beamfy and go to Settings.
- Choose Delete account.
- Confirm. Your account and data are deleted immediately, and you are signed out.
The button works with VoiceOver and TalkBack. If you can’t complete it, use the email route below.
Delete your account by email
Send an email to [email protected] from the email address you use with Beamfy, with the subject “Delete my Beamfy account”. If you signed in with Apple and chose to hide your email address, tell us so in your email and we will help you identify the account.
We may reply to confirm that the request comes from you. We delete the account within 30 days of your request, usually much sooner, and confirm by email.
What is deleted
- Your account: email address, name, sign-in identifiers and password hash.
- Your app settings and preferences.
- Your emergency contact (name and phone number).
- Saved descriptions, recognized text and product results, and any location attached to them.
- Your navigation history (destinations and locations).
- Records of SOS alerts you sent.
- Your daily usage counts.
- Your push notification tokens.
- The link between your account and your subscription status at RevenueCat; if you signed in with Apple, we also revoke Beamfy’s access to your Apple ID sign-in.
Photos are never stored by Beamfy, so there are none to delete.
What Beamfy keeps after deletion
- A free-trial fingerprint: a keyed one-way fingerprint (HMAC, a cryptographic code, not a biometric) of your sign-in identifier (your Apple or Google account identifier, or your email address). It contains no readable personal data, cannot be turned back into your identifier, and is used only to avoid granting a second free trial to the same person.
What is not deleted by Beamfy
- Your subscription. Deleting your account does not cancel it. Cancel it first in your Apple ID subscriptions or Google Play subscriptions.
- Purchase records held by Apple or Google, which they keep under their own policies.
- Data held by AI providers for a limited period for abuse monitoring under their own policies (see our privacy policy).
- Emails you sent to our support address, which we keep only as long as needed to deal with your request.
- Information we must keep by law, if any, for the period the law requires.
Questions
Email [email protected].