In an emergency, call your local emergency number. Beamfy support cannot send help, and the SOS button alerts only the emergency contact you chose in the app.
Contact us
Email [email protected]. Write in any language you like.
To help us fix a problem quickly, please tell us:
- your phone model and its iOS or Android version,
- the Beamfy version (Settings in the app),
- the language you use in the app,
- whether you use VoiceOver, TalkBack, zoom or large text,
- what you did, what you expected and what happened.
Getting started
- Download Beamfy from the App Store or Google Play.
- Sign up. You get 7 days of full access, then 5 free descriptions or readings every day.
- Allow camera access so Beamfy can take photos. Microphone and location access are needed only for voice input, navigation and SOS.
- Add an emergency contact in Settings so SOS can alert them.
Subscriptions
- Prices: Beamfy Premium is US$4.99 per month or US$39.99 per year. Local prices vary by country or region and are shown in the store before you buy.
- Daily allowances: without Premium, 5 descriptions or readings a day for free. Premium is unlimited for normal use, with a daily fair-use limit of 300 (60 a day during the 7 days of full access after sign-up). Allowances reset at midnight, your local time. SOS is never limited by these allowances.
- Cancel: in your Apple ID subscriptions or Google Play subscriptions. You keep Premium until the end of the period you paid for.
- Restore a purchase on a new phone: open the Premium screen in the app and choose Restore purchases, signed in with the same store account.
- Refunds are handled by Apple or Google under their refund policies.
Account and data
Accessibility feedback
If anything in the app or on this website is hard to use with your screen reader, magnifier, keyboard or settings, please tell us at [email protected]. See our accessibility statement.